FREQUENTLY ASKED QUESTIONS

We aim to send all our cake toppers within 3 business days, however we can almost always accommodate urgent orders. If you need a cake topper urgently please use our chat function or email us at info@customcaketoppers.co.nz, and a member of our team will assist you.

If you request a design mock up you will receive this within 1-2 business days.

All our cake toppers and signs are made using NZ Sourced high quality 3mm thick acrylic. This makes our products extremely strong and therefore safe to transport, whilst not being too heavy.

We also use premium permanent vinyl. This ensures that regardless of the weather conditions your sign is exposed to on your special day, your sign will remain in perfect condition!

Yes! We can make signs in pretty much any size or shape. If you want a custom size/shape sign please use our chat function or email us at info@customcaketoppers.co.nz and a member of our team will assist you.

The sizes listed our website are the sizes we always have on hand and can therefore make quickly. Custom size/shaped signs have a lead time of 7-10 business days.

Yes! We can make your sign/cake topper in pretty much any colour. We charge $10 for a custom colour and the lead time for custom colour products is 7 business days. If you want a custom colour please use our chat function or email us at info@customcaketoppers.co.nz.

We aim to send all our wedding signs within 5 business days. If you need a sign urgently we can almost always accommodate urgent orders; just use our chat function or email us at info@customcaketoppers.co.nz and a member of our team can assist you with your urgent order.

We sure can! Just send us an email at info@customcaketoppers.co.nz and a member of our team will be able to assist you.

We definitely can! Please send us a email at info@customcaketoppers.co.nz and a member of our team will be happy to assist you!